DOWNLOAD THE APP TO UNLOCK A SCOOTER
Use the LINK app to find a scooter near you
Scan the handlebar QR code to unlock
The scooter performs a safety check before your ride
Special riding zones are shown on the map. Have a safe ride!
Best practices for riders
Always wear a helmet while riding
Use the bike lane when available
Obey traffic laws and share the road
Park with courtesy for your community
Scooter
LINK is the industry’s most advanced shared electric scooter, engineered by Superpedestrian, the leading micromobility tech company spun out of MIT.
Safety by Design
LINK scooters were engineered for durability and validated to withstand 10× the bumps and 4× the stress of industry requirements.
LINK scooters stop 37% faster than competing standard vehicles. Three independent braking systems provide the most reliable and safest braking experience.
LINK scooters were designed with a wider deck and lower center of gravity. This makes balancing easier, so the LINK scooter is accessible to more riders.
Active Safety Technology
LINK scooters perform electronics system safety checks before every ride. Unsafe vehicles are immediately taken out-of-service and cannot be ridden.
The onboard Vehicle Intelligence platform continuously monitors internal systems and can prevent 100+ types of electronics failures within nanoseconds.
Advanced encryption at the vehicle and cloud levels keeps LINK scooters secure.
Sustainability
2,500 ride lifetime.
LINK scooters have been rigorously tested to last on the roads for five times as long as the industry average vehicle. This longer scooter lifetime means LINK produces far less waste from manufacturing and distribution.
90 km (55 mi) range.
A 90 km battery range allows for longer rides and less frequent charging. This enables fewer technician touches and more frequent scooter availability.
Constantly improving.
Over-the-air (OTA) software updates allow LINK scooter fleets to improve with more miles on the road. The vehicles collect data used to fine-tune city-specific geofence mapping, demand modeling, and predictive maintenance algorithms.
Geofencing
LINK scooters store city maps and geofence rules directly on the vehicle. The scooter checks its GPS location against the onboard maps and immediately enforces geofences. This innovation allows LINK to bypass the phone-to-cloud enforcement lag.
Cities
LINK collaborates with cities to provide safe and compliant micromobility options. We believe it is critical to work hand-in-hand with regulators to provide a successful service.
Tech-enabled Compliance
Superpedestrian’s patented Vehicle Intelligence platform is embedded in each LINK scooter. This unique platform enables full customization of scooter behavior to meet regulations in any community.
Vehicles auto-generate tickets to enable proactive and reactive maintenance
Real-time sensing and protection improve rider safety
Predictive algorithms enable smart fleet rebalancing to meet unique community needs
Over-the-air (OTA) updates ensure rapid compliance
Integrated with multiple data aggregators for MDS+ compliance
End-to-end encryption for user privacy and security
24/7 multilingual customer support
COVID-19 Rapid Response Case Study: LINK disinfected every scooter after every ride during peak outbreak
Our response to COVID-19 demonstrates how LINK’s advanced technology allowed us to rapidly implement a unique, targeted solution. We developed and released new firmware to our fleet within two days which enabled us to keep riders safe.
Operations Experts
Our team has 12 years of experience operating sustainable micromobility programs, including 250 deployments in 35 states.
LINK-Up
LINK believes in equitable access to transportation for all. Our LINK-Up program offers reduced fares for qualifying riders enrolled in local, state, or federal assistance programs. See requirements for your city.
Contact
Our customer support team is committed to resolving your issues in a timely manner.
To reach customer support, please contact: support@link.city
For press related inquiries: press@link.city